Refund Policy

Last Updated: March 13, 2026

At TREX IPTV, we aim to provide high-quality IPTV services to our customers. Please read our refund policy carefully before purchasing any subscription from iptvtrex.co.

1. 7-Day Refund Guarantee

We offer a 7-day refund policy for new customers. If you are not satisfied with our service, you may request a refund within 7 days from the date of purchase.

2. Eligibility for Refund

A refund may be issued under the following conditions:

• The request is made within 7 days of purchase.
• The service has technical problems that cannot be resolved by our support team.
• You have contacted our support team and attempted troubleshooting.

3. Non-Refundable Situations

Refunds will not be granted in the following situations:

• Requests made after 7 days of purchase.
• Issues caused by the user’s internet connection or device.
• Incorrect device configuration by the customer.
• Change of mind after the service has been activated.

4. Refund Process

To request a refund, please contact our support team with your order details. Our team will review your request and respond within a reasonable time.

5. Contact Us

If you need assistance or want to request a refund, please contact us:

• Email: support@trexiptvservice.com
• WhatsApp: +1 707 849 2087
• Website: https://trexiptvservice.com